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Car hire fuel policies vary depending on the car hire provider you are going with. When you pick up your hire car, it should be full to agreed amount depending on your fuel policy (full tank, half tank, quarter tank) and it is important that you check this when you get into the car, if it is not full to agreed level, then you should tell the car hire agent before you drive off. Always check the car hire agreement to see what fuel policy applies to your hire, it differs from hire agent to another.
“Pick up Full, Return Full” is the most common and the best value car hire fuel policy. So with this fuel policy for example, when you collect your car, you are usually required to pay a fuel deposit for the fuel in the tank, this amount is reserved on your credit card. Before returning the hire car, you will need to fill the tank to full again somewhere close to the drop off locations. You will have the fuel amount put back on to your credit card. If you fail to fill the car to full, you will be charged by the hire car company for them to fill the car, and the prices are not usually pump prices, but a price set by the company, so it is always advisable to refill.
“Pick up Full, Return Empty” fuel policy means what it says, when you pick up your rental car, it will have a full tank, which you are required to pay for (make sure to check it is full), you then drive off, and when you are returning your rental car, you should aim to have the tank as empty as possible, as you will not get any money back for any fuel remaining in the tank.
Fuel policies are always detailed in both, your car hire voucher and the terms of service. Car Bookers advice is that you always check you have selected the fuel policy that suits you and the nature of your trip.
If you have any questions, it is likely we have already an answer for you in our FAQ or simply contact us.